At Transport for NSW (TfNSW) we use innovation challenges as an efficient way to develop and deliver products and solutions that improve the customer experience across Sydney and NSW. The Open Data and Innovation team runs innovation challenges periodically to seek out those best ideas from industry players to bring better outcomes for customers. 

Innovation challenges are run when TfNSW has a good understanding of the potential solution or product which will solve a problem, and where we want to work with the start-up community to develop a solution.