We have a number of channels to help you. If you need help with data or technical questions, please review the Developers pages. If you still have questions, you can post a question in the Forum. Be sure to read previous posts before posting a question, the answer may already be there. 

If you have lost your password or username, or need to report an outage or issue, send an email to OpenDataHelp@transport.nsw.gov.au. We aim to respond to requests within 3 – 5 business days. Be sure to add as much information as you can to help us get back to you more quickly.